Can you return marks and spencer underwear

Peel off the return label and stick to the outside of your parcel. Through Next Stores. You may return most items in a new and unused condition and wherever possible in the original packaging. You can return any item for free to one of our Mr Price stores, or you can return it via Courier who will collect from you.

Please remember that if you are not happy with any of your items in your order, you will have 30 days from date of delivery in order to return these items. We are happy to refund or exchange any item within 28 days of purchase, provided the item is returned in a saleable condition with an original receipt. We will offer an exchange if the item is returned with a gift receipt. However, you will need to show your receipt which you will have received via email for online orders to obtain a full refund or exchange in store.

All you need to do is type this code into the tool at the top of this page, or you can do this through our app available on on iOS and Android. Our services are available at one of thousands of stores offering the Collectplus delivered by Yodel service nationwide.

Find the most convenient location for you here. Refunds will be processed to your original payment method within 3 to 5 working days of Marks and Spencer receiving your return.

However, during busy periods this may take up to 10 working days. You can keep up to date with the returns process by tracking your return, either online or through visit through our app. You can drop off returns at ANY of our thousands of local stores, open early til' late, 7 days a week. The shopkeeper will scan your parcel and give you a receipt with a unique reference code.

This code can be used to track your parcel's progress on our website; it will also work on our mobile app. Shop here now. We use cookies on this site to optimise site functionality and give you the best possible experience. Accept or manage your preferences for the cookies we use.

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